Pharmacy

Pharmacy

Our pharmacy department provide the best pharmaceutical services to patients and clients who walk through our doors any time. 

Vision
 
To ensure the safe and appropriate use of medicines for all patients; providing a central and visible role in patient care, education and research.
 
Mission
 
Our mission is to provide quality, safe and effective pharmaceutical products and guard the safe use of medicines; offering training and research by highly skilled and motivated pharmacy staff in a friendly environment.
 
Core Functions
 
  • The UGMC Pharmacy Directorate operations model has pharmacists practising on patient floors or wards where the focus is on direct patient care and providing evidence-based recommendations to doctors and other healthcare professionals.
  •  The Directorate provides rational and cost-effective medicines use through collaborative medicines management involving all health workers.
  • The Directorate has a written Medicines and Therapeutic Committee (MTC) Manual which guides the formulation and implementation of policies for the selection of effective, and safe use of medications.
  • The UGMC Pharmacy Directorate has created specialized areas where young pharmacists will be trained for patient care assistance. Some of the identified areas are; Anticoagulation Management, Diabetes, Infectious disease and Heart Failure Education.
  • The Pharmacy Directorate operates a Bedside Discharge Counselling Service (BDCS) to ensure that any inpatient leaving our facility is counselled on his or her medication before leaving. 
  • The goal is to reduce readmissions, improve medication adherence and patient satisfaction.
  • The Pharmacy Department regularly organizes Clinical meetings to sensitize employees on the roles pharmacists play and current trends in the management of medical conditions.

The pharmacy directorate is headed by Dr George Asumadu Amoateng. It has a staff strength of 36, of which 25 are pharmacists, 8 are pharmacy technicians/technologists, 2 orderlies and a secretary. 
 
DEPARTMENTS
 
The directorate has 3 main departments in operation. These are 
·      Outpatient pharmacy
·      Clinical/ Inpatient pharmacy and
·      Medical store
 
Outpatient
 
The outpatient pharmacy is headed by Pharm Angela Appiah Kuffour. It is located on the ground floor of the administration block. It runs a 12-hour service a day, 7 days a week. The outpatient pharmacy delivers pharmaceutical services to clients who attend clinics such as Obstetrics and Gynaecology, Paediatric Unit, Ophthalmology, Cardiology, Family medicine, Ear, Nose and Throat Unit, Physiotherapy and Public Health (HIV/AIDS, Tuberculosis and Malaria).
 
The department seeks to optimize safe medication use and improve clinical outcomes through the provision of individualized pharmaceutical care. The department is stocked with a wide range of affordable and quality medicines to meet the specific needs of each client.
 
Pharmacy staff within this department deliver pharmaceutical care through the interpretation of prescriptions, making sure the right dose is given to the right patient. Clients are advised on their medications pertaining to what the medicine does, how to take it, side effects and probable drug-food interactions. In addition, clients are readily assisted by staff to acquire skills needed to use certain medical devices such as asthma inhalers, insulin pen fills.
 
As part of our role in pharmacovigilance, the pharmacists and pharmacy technicians gladly offer information about the side effects of medicines as well as provide vital guidance for managing these effects. 
 
The telephone extension for the Outpatient Pharmacy is 13070, 13071.
 
Clinical/Inpatient
 
The clinical and inpatient pharmacy is headed by Dr.  Josephine Mensah. There are four pharmacy units under this department. They are:
·      Emergency pharmacy
·      ICU pharmacy
·      Women and Children pharmacy
·      Patient Tower pharmacy

The Emergency pharmacy is located on the ground floor of the emergency building. It runs a 24-hour service a day, 7 days a week. This department delivers pharmaceutical care to patients admitted to the emergency ward. The telephone extension for the Emergency pharmacy is 11032.

The ICU pharmacy is located at the ICU, on the first floor of the emergency building. It runs a 6-hour service a day, 5 days a week. This department delivers pharmaceutical care to inpatients at the intensive care unit and post-anaesthesia care unit. The ICU pharmacy can be reached on the telephone extension for the ICU, which is 11150.
 
The Women and Children pharmacy is located on the ground floor of the women and children block. It runs a 12-hour service, 7 days a week. This department delivers pharmaceutical care to patients in the obstetrics and gynaecology, baby suite, neonatal intensive care unit and paediatric ward. The Women and Children pharmacy can be reached on the telephone extension 12004.
The Patient Tower pharmacy is located on the ground floor of the patient tower building. It runs a 24-hour service, 7 days a week. This department delivers pharmaceutical care to inpatients at internal medicine, general surgery, neurosurgery and cardiology wards. The telephone extension for the Patient Tower pharmacy is 15004.

The clinical and inpatient pharmacy department ensures that the medication supply to inpatients is prompt, regular and adequate.
Pharmacists at the various clinical and inpatient pharmacy department participate in the selection of medicines for patients at the ward during the patient review. Close participation in ward rounds gives the pharmacist the opportunity to provide evidence-based recommendations to other health professionals on the team.

Patients are counselled on their discharge medications by the pharmacists at the various units before each patient leaves the facility. This helps to reduce re-admissions, improve medication adherence and patient satisfaction.
The clinical/Inpatient pharmacy is also involved in research, and coordinates education and training at the department, including the organization of the departments’ clinical meetings, training programmes and Continuous professional development programmes.
 
Medical stores
 
The medical store is headed by Dr Kwabena Peprah-Donkor.  The medical store ensures safe storage and supply of medicines, medical devices and supplies to diverse units in the hospital. By liaising with the procurement officials and accredited suppliers, it is guaranteed that all medications are readily available.
Efficient delivery of safe and quality pharmaceutical products and medical devices by companies is championed by the department. Staff who work within our jurisdiction regularly supervise medication distribution systems to other hospital units. Handling of medicines can pose unwanted exposure of toxic substances to medical staff. It is therefore imperative that the safety of hazardous products is guaranteed by adhering to stringent laid down processes for communicating and handling toxic chemical agents. To assure the quality and safety of pharmaceutical products and medical devices, pharmacy staffs are also adequately trained in contemporary good storage and distribution practices. The telephone extension for the Medical store is pharmacy is 18006.

External phone lines are 0302 550843 -5.

Services
24 Hour Service
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To book an appointment, please call +233 302 550843 or visit the link Here