UGMC Head of ICT

Mr. Richard Aggrey is a cybersecurity executive, digital transformation strategist, healthcare technology leader, and researcher with more than nineteen years of experience in enterprise technology, cybersecurity, governance, cloud transformation, and digital health. As Deputy Director and Head of Information Technology at the University of Ghana Medical Centre (UGMC), he provides strategic and operational leadership for the Centre’s technology ecosystem. His professional experience spans healthcare, higher education, aviation, and other technology-driven sectors, enabling him to apply innovative technology solutions within complex and highly regulated environments. He is particularly focused on leveraging technology to improve operational efficiency, strengthen cybersecurity, enhance healthcare delivery, and drive sustainable digital transformation. 

At UGMC, he has led initiatives involving enterprise systems implementation, cybersecurity and risk management, cloud technologies, secure wireless infrastructure, artificial intelligence adoption, and IT capacity development, supporting the Centre’s commitment to innovation and excellence in healthcare. 

Area of Expertise
Information Technology, Cybersecurity, Healthcare Digital Transformation, IT Governance, Cyber Risk Management, and Digital Health 

Work Experience 
Mr. Richard Aggrey joined the University of Ghana Medical Centre in November 2019 as Deputy Director and Head of Information Technology, where he continues to provide leadership for the Centre’s information technology strategy, infrastructure, cybersecurity, and digital transformation agenda. 

Prior to joining UGMC, he served as IT Manager at Passion Air Limited, where he was responsible for information security, technology infrastructure management, project delivery, IT governance, and budget management. Before this, he spent over a decade at Ghana Communication Technology University as a Senior Network Systems Administrator, supporting network infrastructure, data centre operations, disaster recovery, IT service management, network security, and technology asset management. 

Earlier in his career, he held technology and technical leadership roles with Apex Pollution Control Company Limited, DHL Ghana Limited, An-Systems Limited, GDS Africa, and 5M Ghana Limited, where he gained broad experience across enterprise technology and operational environments. 

Professional and Research Interests 
Mr. Aggrey’s professional and research interests include cybersecurity, healthcare information technology, artificial intelligence, cloud computing, digital health, healthcare interoperability, telemedicine security, blockchain technologies, digital forensics, and enterprise digital transformation. 

Among his notable publications are: 
  • Digital Transformation in Healthcare: A Case Study of the University of Ghana Medical Centre with a Particular Focus on SECTRA PACS
  • Achieving Interoperability Between the University of Ghana Medical Centre's Electronic Health Records and RXclaims System
  • Cybersecurity in Hospitals: A Case Analysis of the University of Ghana Medical Centre
  • The Role of Artificial Intelligence and Machine Learning in Healthcare

Through his research and professional practice, he seeks to bridge the gap between academic knowledge and practical technology implementation, advancing secure and effective digital transformation within healthcare institutions. 

General Skills and Competencies 
Mr. Richard Aggrey possesses expertise in strategic information technology leadership, cybersecurity governance and management, enterprise risk management, digital transformation strategy, healthcare information technology, IT governance and compliance, project and programme management, cloud computing and cloud security, systems integration and enterprise architecture, IT service management, technology infrastructure management, technology vendor and stakeholder management, organisational change management, business continuity and disaster recovery planning, and artificial intelligence adoption and innovation management. He is particularly skilled at translating complex technology and cybersecurity requirements into practical business solutions that enhance organisational performance, resilience, and innovation. 

Education 
Mr. Richard Aggrey holds a Master of Science (MSc) in Information Technology from Sikkim Manipal Institute of Technology (SMU). 

Professional Qualifications 
Mr. Aggrey has attained numerous internationally recognised professional certifications, including: 
  • Certified Chief Information Security Officer (CCISO)
  • Certified Information Security Manager (CISM)
  • Certified in the Governance of Enterprise IT (CGEIT)
  • Certified in Risk and Information Systems Control (CRISC)
  • Project Management Professional (PMP®)
  • ISO/IEC 27001 Lead Implementer
  • PRINCE2 Practitioner
  • PRINCE2 Foundation
  • Cisco Certified Network Professional (CCNP)
  • Cisco Certified Network Associate (CCNA)
  • ITIL v3 Certification
These qualifications reflect his expertise in cybersecurity leadership, information security management, governance, enterprise risk management, project management, networking, and IT service management. 

Language Skills 
Mr. Aggrey is proficient in the English language.